What is the difference between remanufactured and refurbished parts?
Remanufactured parts undergo a complete disassembly, inspection, and rebuild process with replacement of all worn components to meet original OEM specifications. This includes precision machining of critical surfaces, replacement of seals and bearings, testing under load conditions, and verification of all tolerances. Refurbished parts typically involve cleaning and minor repairs without the comprehensive rebuild process. Our remanufactured components carry the same performance guarantees as new OEM parts and include a full 1-year warranty.
Do you have parts for older or discontinued equipment models?
Yes, our extensive manufacturer database includes thousands of brands and models, including many obsolete and discontinued units. We maintain inventory and manufacturing capabilities for hard-to-find components that other suppliers no longer stock. Our team specializes in cross-referencing part numbers and identifying suitable replacements for legacy equipment. If you have an older machine that needs parts, contact our parts specialists at 800-361-0028 or sales@htsrepair.com with your equipment make, model, and serial number.
What brands and manufacturers do you carry parts for?
We supply parts for all major hydrostatic and hydraulic manufacturers including Sundstrand, Eaton, Sauer-Danfoss, Danfoss, Rexroth, Kawasaki, Komatsu, Vickers, Parker, Denison, and hundreds more. Our inventory covers equipment from Caterpillar, John Deere, Case, Komatsu, Volvo, Hitachi, New Holland, AGCO, and thousands of other construction, agricultural, and industrial brands. Our comprehensive manufacturer reference database ensures we can source components for virtually any hydrostatic or hydraulic system.
How long does shipping typically take for online orders?
Most in-stock parts ship within 3 business days of order placement. Shipping times vary based on your location and selected shipping method, but standard ground shipping typically delivers within 5-7 business days to most locations in the continental United States. Expedited shipping options are available for urgent orders. For critical downtime situations, contact our team to discuss same-day or next-day shipping availability for your specific parts needs.
What warranty coverage comes with remanufactured parts?
All remanufactured OEM parts from our online store include a comprehensive 1-year warranty covering defects in materials and workmanship. This warranty ensures that every component performs to original manufacturer specifications. If any warrantied part fails due to manufacturing defects within the coverage period, we'll replace it at no cost. Additionally, we offer a full money-back guarantee if you're not satisfied with the quality of your remanufactured components. Warranty terms include proper installation and use within designed operating parameters.
Can you help me identify which parts I need for my equipment?
Absolutely. Our factory-trained parts specialists can help you identify the correct components for your specific equipment. We'll need your equipment make, model, serial number, and a description of the issue or the parts you're looking to replace. You can call us at 800-361-0028 or email sales@htsrepair.com with this information. Our team has extensive cross-reference databases and technical documentation to ensure you receive exactly the right parts for your application, preventing costly ordering errors.
Do you offer core exchange programs for parts purchases?
Yes, we maintain a core purchase program for surplus hydrostatic pumps, motors, and components. When you order certain remanufactured assemblies, you may be eligible for a core credit when you return your old unit. This reduces your overall cost and supports our remanufacturing operations. Core exchange availability varies by part type and manufacturer. Contact our sales team when placing your order to determine if your component qualifies for core exchange pricing and to receive return shipping instructions.
What payment methods do you accept for online orders?
We accept almost all forms of payment to make purchasing convenient for businesses of any size. This includes major credit cards (Visa, MasterCard, American Express, Discover), company purchase orders from established accounts, wire transfers, certified checks, and ACH payments. For large orders or fleet accounts, we can arrange customized payment terms. Our flexible payment options ensure that you can get the critical parts you need without payment processing delays affecting your equipment downtime.